The People Summit Agenda 2019
Bestselling change management author and brand specialist Sophie Devonshire will explore her philosophy for accelerating performance in a thoughtful way, detailing how to lead through change. Devonshire will provide practical solutions to leadership and will show you how to use your time in the smartest, most efficient way possible.
The business case for taking good care of your employees. We all know the mantra that it’s easier to keep a customer than find a new one, but that should apply to employees too. This session will detail how to build a deliverable vision and attract a broad range of potential employees
How to use the latest technology to ensure front line staff are fully engaged in the business?
The strategic approach to keeping your employer commitments and improving retention. Our experts will examine how to best present your business in order to attract employees, while delivering on that promise throughout the employee journey.
Recruiting and retaining staff has long been a challenge for the hospitality sector. Sean Wheeler, chair of the People 1st International Hospitality Accreditation Panel will explain how a new Voluntary Code of Conduct will showcase businesses that have committed to being an employer of choice, providing good quality training, work-life balance and support to their staff
Simon Maguire from Harbour Hotels will explain how the business is building an academy to both train front of house staff and chefs. The regional general manager will describe how he came to deliver the people development, bringing head office closer to the teams on the ground, and share his vision for only ever recruiting from within for management roles.
How to support your teams to deliver exceptional results through reward, recognition, wellbeing and work-life balance. We’ll explain the issues that matter most to your teams and how to best manage their wellbeing. This session will include contemporary leadership, communication and getting the best out of your people.
We will countdown the Top 30 Best Places to Work in Hospitality, which are held in partnership with Purple Cubed and sponsored by Umbrella Training